Mirko has over 15 years of experience supporting large, complex organizations with their growth strategies, project execution, contract negotiations, business performance and operations. He has led high-growth business units, built multinational teams, and led transformative change initiatives in Europe, Asia Pacific, and the Middle East. Today, Mirko shares his passion for advancing culture, values and customer experience from his base in the United Arab Emirates. He works as an entrepreneur and leads consulting projects for aviation and other customer-facing businesses. In addition, Mirko is currently focusing on business modelling and strategy to evolve and improve customer experience in the end-to-end customer journey in the post-Covid era.